RETURN & REFUND POLICY

Last updated: August 12, 2026

Because DIVERGE pieces are made to order, all sales are final except where required by law or as described below.

WHAT WE CAN HELP WITH

We will replace or refund items that:
• Arrive damaged or defective
• Have a clear production error on our end
• Are the wrong item or size due to our mistake

We cannot accept returns for:
• Change of mind, fit preference, or buyer's remorse
• Items that have been worn, washed, or altered
• Items returned without contacting us first

Please review sizing and product details on each page before ordering. Made-to-order items cannot be exchanged for a different size based on preference.

HOW TO REQUEST HELP

Contact us within 7 days of delivery: https://diverge.club/pages/contact

Include your order number, checkout email, a description of the issue, and clear photos. Wait for our reply with instructions before sending anything back.

REFUNDS

Approved refunds go back to your original payment method and may take 5–10 business days to appear. Shipping charges are non-refundable unless the issue was our error.

CANCELLATIONS

Contact us as soon as possible if you need to cancel. Once production has started, cancellation may not be possible.

QUESTIONS

https://diverge.club/pages/contact