SHIPPING POLICY

Last updated: August 12, 2026

DIVERGE pieces are made to order. Each item is produced individually after you place your order — we do not ship from bulk warehouse stock.

PROCESSING

Orders are prepared in the order they are received. Production typically takes 3–7 business days before your order ships. During new releases or busy periods, processing may take a little longer.

SHIPPING

We ship to addresses within the United States. Shipping options and costs are shown at checkout.

Free standard shipping applies to domestic orders of $150 or more before tax and after discounts, unless otherwise noted on the site.

Once your order ships, you will receive a confirmation email with tracking when available. Tracking may take 24–48 hours to update.

DELIVERY ESTIMATES

Total time from order to delivery is typically 10–20 business days for US orders. This is an estimate, not a guarantee — actual delivery depends on production time and carrier transit.

LOST, DAMAGED, OR WRONG ADDRESS

If tracking shows delivered but you did not receive your package, contact us within 7 days through our Contact page with your order number.

If your order arrives damaged, contact us within 7 days with photos of the item and packaging.

Please double-check your shipping address at checkout. We are not responsible for packages sent to incorrect or incomplete addresses. Reshipment may require additional shipping charges.

QUESTIONS

https://diverge.club/pages/contact